We're Hiring!
Retail Store Attendant
High Line Laundry, Inc. is a family-owned and operated business located in New Albany, Indiana.
We are a full-service laundry and delivery company with a heart for our community and a mission to serve. Every day, we strive to operate safely, professionally, and with the goal of being better tomorrow than we were today. As a Store Attendant, you are the face of our company and a key part of delivering an exceptional customer experience that goes far beyond the typical laundromat. From the first “hello” to the final “see you next time,” our attendants help set the tone for a 21st-century laundry experience.
MAJOR DUTIES AND RESPONSIBILITIES:
MAJOR DUTIES AND RESPONSIBILITIES:
- Greet and welcome customers with a warm, friendly attitude
- Provide a brief store tour for first-time customers
- Be proactive and responsive to customer needs
- Assist customers with equipment and machines; become a subject matter expert over time
- Check in/out and process drop-off laundry and dry cleaning orders with attention to detail
- Sell retail laundry products over the counter
- Maintain a high level of cleanliness throughout the store, including daily shift and deep cleaning tasks
- Spot clean the parking lot at shift overlap
- Ensure punctual attendance and reliability—most shifts are independent
- Provide same-day service when possible and manage laundry queues effectively
- Represent our company values with professionalism and integrity
QUALIFICATIONS:
QUALIFICATIONS:
- Customer-facing experience is preferred
- Positive attitude, friendly smile, and strong people skills are a must
- Able to adapt, think on your feet, and improvise as needed
- Flexible availability is appreciated (we’ll work with the right candidate)
- Willing to learn and follow company policies (see Employee Handbook)
PHYSICAL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
- Ability to lift laundry bags up to 40 pounds regularly
- Able to stand for long periods
- Able to stoop, bend, and move efficiently during shifts
- Must be in good physical condition to perform daily tasks
